Open Task 5
Problem: How to create a brand strategy?
Learning objectives:
LO1 What is the process of brand strategy?
-Employee involvement
LO2 Who implements the strategy?
-Internal/external?
LO3· Why are brand architectures different?
-examples (national)
Personal Study:
LO1: What is the process of brand strategy?
Brand is more than just the product; it's selling the problem your business is solving. It's how you define your position in the market compared to your competitors. You should decide which aspect is the most important about your product or service, and make it a part of every aspect of your brand communication.
With a clear brand strategy the overall brand equity gets stronger; the way people perceive or feel your product or service and how much they're willing to invest in it. The added value allows a company to charge more for their brand than other identical companies with weaker brands.
When creating a brand strategy, decisions like "is your product the high-cost, high-quality option, or the low-cost, high-value option?" have to be made. A brand can't be both and it can't be everything for everyone.
The brand strategy brings competitive positioning to life, and works to position the brand as a certain “something” in the mind of their customers. Being an on-trend, relevant, inspiring, purposeful, innovative and community-centric brand is what makes people pay attention and remeber the brand.The elements of a brand strategy are everything from advertising and distribution channels to visual and verbal communication.
Succesful brands connect emotionally with their costumers. When a cusotmer has a connection with a brand they'll choose that brand over another brand's product with the same features. This is what brand strategies aim for. Look at Harley Davidson, for example; many would choose a Harley Davidson over a cheaper bike with the same features, for example. Nike vs. "supermarket" sportgear and Luis Vuitton vs. normal leather bag, are good examples, too.
Glastonbury festival has such a strong brand, emotional connection and reputation that the Glastonbury 2015 tickets were sold out in less than 30 minutes even though not a single artist to perform has been announced yet. (OConnor,The Independent, 2014)
LO2: Who implements the strategy?
Since everyone
is online today, why not using employees as a way of sharing and promoting for
the brand by giving branded materials.
One company’s
marketing department should be involved if there is one. CEO should also be present
in providing leadership (Ex: Steve Jobs’ role in branding)
The marketing
process might be slowed down if the CEO is involved.
Outsourcing the
implementation of strategy:
Advantage Cost reduction
Save time
Offering know
how
Disadvantage: One brand- focused.
Inconsistency
Choosing the wrong agency
Risks of losing know how because of confidentiality
matters.
Lacking know how if keeping outsourcing
Outsourcing
brand development helps the company’s employees gain better know how in
properly marketing.
Knowing
beforehand what a company really wants helps to improve the process of outsourcing
Example: Beda’s friend’s birthday party, where
employees are used to advertise for alcohol brands (too bad it is illegal in
Finland, but would have worked in the States)
LO3: Why are brand architectures different?
Brand architecture is the strategic and logical structure for a group of brands, sub-brands and named products, a family tree so to speak. It is how an organization structures their various products, services or other entities within its portfolio and how they relate to one another.
When creating a brand architecture the organisation needs to decide between speciality and diversity; whether to focus on one brand for every product or several diversified brands. The advantage of using fewer brands or a singular brand is marketing efficiency in brand building and customer communication.
VanAuken (2014) defined four reasons why an organisation should (or should not) choose several different brands over a single brand. Firstly, if there any channel conflict issues, if key customers who resell to the end consumer want to offer something different from competitors. Second, if similar goods are sold at different price points; separate brands, or sub-brands, create more distance between the offerings. Next, if set of products are on different scales, one upscale/prerium and other standard/value products. Lastly, if one of the brads appeals to a very different market segment than the other.
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